Privacystatement Midwifesupplies.eu (Zest BV)

Through the websites www.verloskundigenloket.nl, www.kraamzorgloket.nl, www.verloskundeshop.nl, www.vroedvrouwenloket.be (www.guichet-sages-femmes.be), www.guichetsagesfemmes.fr, www.mijnkraamshop.nl, and www.midwifesupplies.eu operated by Zest bv, trading as Pin Point Parents, sensitive information is processed. This information is referred to as personal data. We consider careful handling of personal data to be of great importance. Consequently, we process and secure personal data with utmost care. In our processing, we adhere to the requirements set forth by privacy laws. This means, among other things, that we:

clearly state the purposes for which we process personal data. We do this through this privacy statement;

  • try to limit our collection of personal data to only those necessary for the stated purposes;
  • implement appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • respect your right to access, correct, or delete your personal data upon your request.

In this privacy statement, we explain what personal data we collect and use and for what purposes. We recommend reading this statement carefully. This privacy statement was last updated on July 20, 2023.

Use of Personal Data

When using our website, you may leave certain data with us. These may be personal data. We collect personal data through various channels. For example, when you order articles through our website, we may ask you to provide us with some personal data to complete the order. Additionally, you can create an account on our website to gain insight into your orders. When browsing our website on various devices such as a computer, smartphone, or tablet, personal data is also collected. Furthermore, if you contact us with questions and/or complaints by mail, email, or phone, we will get in touch with you to address the question or complaint. Finally, we may collect data from you if you have participated in a market or customer survey. When using our website, we may process the following data from you (partly dependent on the data you provide yourself, for example, by placing an order or creating an account):

  • First and last name
  • Practice name
  • Email address
  • Address details
  • Phone number
  • Payment information
  • Purchase history
  • Login details of your account

 

The above data are used for the following purposes:

  • to provide you the possibility to order articles through our website and use all functionalities and services on the website;
  • to process your order and inform you about its progress;
  • to communicate with you by sending electronic newsletters and/or postal mail;
  • to send you personalized newsletters based on your interests and (online) purchase history (also see the section on profiling);
  • to answer your questions or address your complaints via social media, email, postal mail, or phone;

 

Retention Periods

Your data will be retained as long as necessary to provide our services to you and offer you the best service possible. Specifically, this means that the data will be retained as long as you use our websites. When you no longer use them, your data will be deleted immediately.

Newsletter

If you actively give your consent (via an opt-in), we may send you our newsletter by email. Each communication along this route will include an option to unsubscribe in case you are no longer interested in receiving our newsletter. You can also inform us about this by sending an immediate email.

Provision to Third Parties

The data you provide will only be shared with third parties if necessary for the delivery of the products you have ordered or the services you have requested. Additionally, we provide your address details to DHL to deliver your order.

Security of Your Data

We have implemented the necessary security measures to prevent loss, unauthorized use, or modification of information received on our site. When transferring or receiving your data on our website, we always use encryption technologies recognized as common standards within the IT sector.

Changes to this Privacy Statement

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly to stay informed about these changes.

Access and Modification of Your Data

If you have provided personal data to us, you can change this at any time in your account. You can log in to your account on the websites and app mentioned in this document. If you do not have an account and still wish to view or delete your personal data, you can contact Pin Point Parents via the contact form on the website, via info@midwifesupplies.eu or by phone at +31-26-3619030.

Dutch Data Protection Authority

We are more than happy to assist you further if you have complaints about the processing of your personal data. If, however, you are unable to resolve the matter with us, you also have the right, in accordance with privacy legislation, to file a complaint with the Dutch Data Protection Authority.

Contact Information

 

If you have questions about your privacy and/or this privacy statement, you can contact us by emailing info@midwifesupplies.eu or by calling us at +31-26-3619030.